Qualifications

· Talented technical writing professional with more than 20 years of experience in various IT and technical related arenas.

· Expertise in documenting technical products and projects.

· Experienced in IT project scoping, management, documentation, implementation and training.

· Highly skilled in forging profitable relationships with clients resulting in increased productivity and profitability.

· Superior communication, intuitive, interpersonal, multi-tasking, organizational, problem solving, and leadership skills.

· Excel in both independent and team work environments.

· Energetic, innovative, flexible, and self-motivated team player.

· Proficient in the use of many computer applications including MS Word, Excel, PowerPoint, Project, FrameMaker and AuthorIT.

Education

Technikon Witwatersrand- 1982, SA
HND Electrical Engineering

EdgTech - 1985, SA
UNIX Installation and Maintenance

Rand College - 1986, SA
Small Business Development

Azlan Training - 1998,UK
Microsoft MCSE

Institute of Technical Writers - 2001, UK
Professional Technical Writing and Editing

Professional Experience

Freelance
Technical writer / editor, 2001—Present
Write and edit technical documentation such as Deployment Guides, User Guides, Implementation Guides, Technical Handbooks, etc.
Clients have included Intel, Oblicore, Ericom Software, Mentor Graphics, Flash Networks, Composia, and many others. References available.
Successful and timely completion of customer required documentation for publication.

Penagen Computing, UK
Technical project manager, 2000—2001
Scoped, documented and managed IT projects from sales sign-off to installation.

Enron Energy, UK, freelance
Technical project manager, 1999—2000
Developed plan, documented and managed relocation of entire IT resources and infrastructure.
 > Successful completion of project within budget and on schedule.

Deutsche Bank, UK, freelance
Technical project manager, 1998—1999
Plan, document and manage project consisting of a group of IT specialists to test various scenarios for Y2K compliancy.

Information Systems Ltd, UK, freelance
Technical project manager, 1997—1998
Scoped, documented and managed IT projects from sales sign-off to installation. Produced training material and conducted technical training sessions for engineers and customers.

SCS Ltd, UK
Technical director, 1994—1997
Scoped, installed, documented and managed IT projects involving UNIX, NT and Pick database systems.

Distributed Data Systems, SA
Senior engineer, 1986—1994
Installed, documented and supported IT projects involving UNIX, NT and Pick database systems. Responsible for 4 junior engineers.

South African CRB, SA
Senior field engineer, 1982—1986
Installed and supported IT projects.

If you are looking for a reliable, qualified, experienced and friendly freelance technical writer or editor, then I'm your person.

Further details, references, and rates are available on request by sending an email to:
ruvanetechno-laser.com